Drama plays out on Twitter for innovative cellist, travelling to London from Düsseldorf for Kings Place concert
Canadian cellist Zoë Keating, who is best known for her solo live shows featuring live sampling and looping, was travelling between concerts in Germany and the UK on Saturday, with her cello checked in to the hold in a flight case.
She flew Air Berlin from Nuremberg to Düsseldorf and then British Airways on to London, but on arrival at Heathrow discovered that her luggage and cello had gone missing. Keating, who was featured on the cover of the January 2014 issue of The Strad, took to Twitter to tell her 1.6 million followers about the turn her day was taking – though with her Kings Place concert still over a day away, she appeared quite relaxed, having contacted both British Airways and Air Berlin.
I made it but my cello didn’t. @British_Airways left it, my gear & clothes in Düsseldorf. I hope I can give more than a lecture tomorrow!— Zoe Keating (@zoecello) September 23, 2017
However, eight hours after her flight took off, there was no sign of the instrument:
8 hrs since my cello was last seen. Can you give me any news on where it might be @British_Airways? Thank you!— Zoe Keating (@zoecello) September 23, 2017
I know it is just an object and I’m trying to relax but the truth is, my stomach is a knot of fear about my lost cello. Think happy thoughts— Zoe Keating (@zoecello) September 23, 2017
Keating then tweeted Düsseldorf Airport’s official account:
But began having to make alternative arrangements:
London friends, fngrs crossed my cello is found but if not I will need to— Zoe Keating (@zoecello) September 23, 2017
borrow a cello & a DPA cello mic for my concert tomorrow. Anyone?
Gosh, I’m going to need clothes too. Maybe we could have a pajama concert….— Zoe Keating (@zoecello) September 23, 2017
The following morning there was some good news:
Keating later tweeted that her luggage was still missing, but the important thing was the clearly the cello which was on its way. Or was it?
Can I start swearing yet???— Zoe Keating (@zoecello) September 24, 2017
Without a cello and a DPA 4099 cello mic, there will be no concert tonight. @British_Airways still can’t find my cello or luggage— Zoe Keating (@zoecello) September 24, 2017
With the concert getting closer and closer, there was still no definite news and Keating’s patience was obviously wearing thin:
24hrs later and @British_Airways still doesn’t know where my cello is. Customer service is doing all they can but the system is BOLLOCKS— Zoe Keating (@zoecello) September 24, 2017
Keating had to borrow her entire set-up from friends, colleagues and helpful people on Twitter:
Tonight’s concert is like stone soup: cello, bow, mic, dongles, cables, clothes….@British_Airways failed but all of you are amazing— Zoe Keating (@zoecello) September 24, 2017
She ended the day’s tweets with an appeal directed at the cello itself, which she calls Ariège after the region in France where it was made:
Dear Ariege, I hope you’re having a nice holiday. I thought those baggage handlers at @dusairport pretty cute too, but please come back soon— Zoe Keating (@zoecello) September 24, 2017
But in the event, British Airways came good after all, with Keating tweeting the morning after the concert: